Terms of Use

Introduction

This site is operated by SIA Presto Autoskola and its partner companies (see “The Presto.lv platform”), hereafter referred to as “SIA Presto Autoskola”, “Presto Autoskola”, “Driving School” or “we”, “us”, “our” and similar pronouns.

By using this website, you acknowledge and consent to all terms of use of the website. These Terms may be changed without prior notice. By using this website after such changes have become effective, you agree to the changes and recognize them as binding.

We kindly request you to review the current version of the terms of use of this website before using the website.

The Presto.lv platform

The following companies operate on this platform:

SIA Presto Autoskola – concluding a full training contract, providing theory and practical classes

SIA Presto Med – driver's medical examination operator

SIA Presto PP – organization of first aid courses, sale of driving school books and operator of the driving area Eksporta 20, Rīga

Access to this website

You must be at least 13 years of age to use this website. If you are less than 13 years of age, you are not allowed to browse the contents of this website and must leave it immediately.

Limitations of use

You may only use this website for the purposes approved by the owners of this website. Except with our written permission, you may not use the information on this website in ways that are not provided for in these Terms, e.g., publish or permit a third party to publish the text, graphics, logotypes, photos or any other information included in this website for commercial purposes.

You agree to cooperate with us in the prevention of suspicious or malicious actions related to the dissemination or corruption of the information on this website.

Property rights

The content of this website is the property of SIA Presto Autoskola. This content and content of any other origin on other internet sites owned by us may not be republished, copied, disseminated, uploaded, sent or forwarded without the prior written permission of a person authorized by us. An exception is the printing of information found on this website for personal needs.

Any information published on this website is intended only to serve the personal needs of each website visitor. Any actions taken by a user of this website related to changing the information found on the website are in violation of our intellectual property rights and may be classified as a copyright violation. In such cases, we reserve the right to act according to the laws of the Republic of Latvia.

This website may be included in links that are found on other internet sites unrelated to us. We may not be aware of these websites and thus we take no responsibility for the information published there. By following these links, every user takes an individual risk.

Consent

You consent to give SIA Presto Autoskola free, permanent, inalienable, non-exclusive rights and permission to use, reproduce, modify, adapt, publish, translate, disseminate, create derivative works, exhibit and depict worldwide any content, notes, suggestions, ideas, graphical images or any other information given to us via this website.

Processing of personal data

The client consents to personal data processing carried out by SIA Presto Autoskola, SIA, SIA Presto Med, SIA Presto PP – including the collection, storage, registration, input, transfer of data to the CSDD and to medical examination committees – in compliance with the requirements set out in law. The aims of data processing are client record-keeping and service provision.

Data protection

SIA Presto Autoskola protects client data with state-of-the-art technology including data encryption during transfer (SSL encryption).

Disclaimer

The content of this website may not always be complete and up-to-date. The information included in this website is not exhaustive and does not cover all questions, topics or facts that may be related to your aims.

Using this page is your personal choice and you are responsible for any risks related to the results shown on this website. We provide no guarantees of any results achieved by visitors of this website.

We do not guarantee that the information found on this website is free of errors, or that errors will be corrected.

We take no responsibility for possible viruses or any other adverse components of the online environment that may end up on the servers supporting the operation of this website. The user of the website is responsible for any potential damages they may incur as a result of using this website.

Limitation of liability

SIA Presto Autoskola and the company’s partners, licensors, service providers, content providers, employees, agents or other company employees take no responsibility for inadvertent, direct, permanent, special or any other negative effects, including the loss of profit or remuneration, pain or emotional stress even in the event that we have received prior warning about the possibility of such negative effects.

Trademarks

The brands, trademarks, service marks and logotypes published on this website are the property of SIA Presto Autoskola or the relevant person/company/organization that has submitted this data. SIA Presto Autoskola and any other involved party that has submitted brands, trademarks, service marks or logotypes, reserves all rights to the use of such information.

Security

The users of this website may not use any type of programs or online tools that may jeopardise the operation of this website and the security of the data found therein. If you have violated the above-mentioned terms in any way, we reserve the right to notify system administrators of other websites of you and your actions, and to transfer your data to them in order to help them solve security-related incidents. We reserve the right to investigate all website security-related incidents and to transfer information about suspected persons to the responsible authorities.

Using the Blog

Blog articles are published by persons authorized by SIA Presto Autoskola. The blog may be commented on by any person who has reached the age of majority. The truthfulness and accuracy of information provided in the blog and in comments, as well as any consequences that may be caused by the publishing of untrue or inaccurate information or any violations of these Terms, are the sole responsibility of the respective authors.

SIA Presto Autoskola takes no responsibility for potential unacceptable comments (reviews), mental (profanity, intentional abuse, etc.) or material damages related to the material created by authors. Nonetheless, the company reserves the right to carry out the actions set out in law as needed in order to hold publishers of such comments liable. According to Latvian law, the same right is granted to the author.

Code of ethics for the use of Reviews, Blog and Forums

1. Make sure your reviews, comments and articles only contain facts and statements that you have personally verified to be true. If your information is based on assumptions or rumours or could be untrue, state accordingly. The parties administering the website reserve the right to automatically delete such messages at their discretion.
2. Any published information that includes advertising for other brands will be carefully evaluated. Should there be evidence of spamming, the information will not be published and the spammer will be banned indefinitely.
3. Add links (references) if you describe materials by other authors that have already been published online. Doing so will enable readers to make their own judgements of accuracy and comprehension in the context of the information you provide.
4. Should you find that you have referred to untrue information or a source thereof, make the corresponding updates and use a more trustworthy source of information. In the event of complete misinformation you may request the administrator to delete your information. Such information may also be automatically deleted by administrators of the website.
5. Write and comment as if your posts were uneditable. Materials that are written with conviction and do not need to be edited raise credibility.
6. Reveal any potential conflict of interest you may be subject to.

Refunds policy

Full training agreement

The trainee has the right to withdraw from a distance agreement within 14 days after entering into the agreement, provided that the service has not yet been used. The withdrawal form is available HERE.

Refunds for theoretical training

If the trainee does not begin training within 45 days after signing the agreement, the trainee has the right to request a refund with or without termination of the agreement. A refund application must be submitted to the administration of the Driving school no later than 45 days (inclusive) after the agreement has been signed. The application must be addressed to SIA “Presto Autoskola”, Reg. No. 40203029833, legal address: Ģertrūdes iela 19/21, Riga, LV-1011.

In case of complaints, the trainee has the right to contact the Driving school by immediately completing an electronic application on their profile page in our website or by submitting a written complaint to the administration of the Driving school. The complaint must be addressed to SIA “Presto Autoskola”, Reg. No. 40203029833, legal address: Ģertrūdes iela 19/21, Riga, LV-1011.

SIA “Presto Autoskola” reviews applications and complaints within 10 working days following receipt. After receiving a substantiated complaint from a trainee, the Driving school will issue a refund for the relevant part of the training process. The trainee will receive the refundable amount in full no later than 21 days following the review of the application or complaint. The refund will be issued via the method of payment used by the trainee for the initial transaction, unless the trainee has explicitly consented otherwise.

Driving school trainees may use the option to submit an application electronically from their profile.

Refunds for practical training

If a trainee is unable to attend a practical driving lesson, they are obliged to cancel no later than 24 h before the start of the lesson; otherwise, payment for the driving lesson is non-refundable (to the deposit).

Instructors have the right to cancel a scheduled lesson up to 12 h before its start. In this case, payment for the lesson is refunded to the trainee’s deposit. If a lesson is cancelled later than 12 h before its start, the Driving school will proactively refund payment for the lesson and additionally top up the trainee’s deposit with 20 EUR.

Money paid to the deposit may be used to schedule and pay for driving lessons, to cover absence fees and to pay for the driving school theory exam.

In case of complaints, the trainee or client has the right to contact the Driving school by immediately submitting a written complaint to the administration of the Driving school. The complaint must be addressed to SIA “Presto Autoskola”, Reg. No. 40203029833, legal address: Ģertrūdes iela 19/21, Riga, LV-1011.

SIA “Presto Autoskola” reviews the application within 10 working days following receipt. If the complaint is found to be substantiated, the Driving school will issue a refund for the relevant part of the training process, and the trainee or client will receive the refundable amount in full no later than 21 days following the review of the application or complaint. The refund will be issued via the method of payment used by the trainee for the initial transaction, unless the trainee has explicitly consented otherwise.

Driving school trainees may use the option to submit an application electronically from their profile.

Driver's training agreement

The trainee has the right to withdraw from a distance agreement within 14 days after entering into the agreement, provided that the service has not yet been used. The withdrawal form is available HERE.

Refunds for First aid courses

If a client is unable to attend the First aid course, they are obliged to cancel their application no later than 48 h before the start of the course; otherwise, payment for the course is non-refundable.

Clients that are unable to use the service for any reason and have cancelled their application no later than 48 h before the start of the course may request a refund for the course by submitting an application. In case of complaints, the client must contact SIA “Presto PP” in writing. Applications and complaints must be submitted to the administration of the Driving school and addressed to SIA “Presto PP”, Reg. No. 44103126039, legal address: Ģertrūdes iela 32 - 16, Riga, LV-1011.

SIA “Presto PP” will review applications and complaints within 10 working days following receipt. In case of a substantiated application or complaint, SIA “Presto PP” will refund payment for services to the client no later than 21 days following the review of the application or complaint. The refund will be issued via the method of payment used by the client for the initial transaction, unless the client has explicitly consented otherwise.

Driving school trainees may use the option to submit an application electronically from their profile.

Refunds for the driver’s medical examination service

Clients that are unable to use the service for any reason may request a refund by submitting an application within 14 days following the time of order. The refund application must be submitted to the administration of the Driving school and addressed to SIA “Presto Med”, Reg. No. 40203160772, legal address: Ģertrūdes iela 32 - 16, Riga, LV-1011.

The management of SIA “Presto Med” will review the application within 10 working days following receipt. The trainee will receive the amount paid for the service in full no later than 21 days following the review of the application. The refund will be issued via the method of payment used by the client for the initial transaction, unless the client has explicitly consented otherwise.

In case of complaints, the client must contact SIA “Presto Med” in writing.

Driving school trainees may use the option to submit an application electronically from their profile.

Gift cards.

Gift cards can be used only to cover the training costs. Refunding is not possible; however, the money on the gift card can be transferred to another person training at Presto driving school. 

Additional information

These Terms of Use will be managed and interpreted according to the laws of the Republic of Latvia, without consideration of the potential mutual conflicts between laws. You give your consent to personal jurisdiction within the territory of Latvia in the event of any disagreements or disputes between you and us that may arise in relation to these Terms of Use.

All potentially involved parties consent that disagreements and disputes will be settled by courts in the territory of the Republic of Latvia. If any part of these Terms of Use is found to be unlawful, invalidated or impracticable, this specific part of these Terms of Use will be removed from the overall context.

These Terms of Use stipulate that full agreement has been achieved between all parties that are in any way related to the implementation of these Terms. Use of the website implies full and unconditional agreement to these Terms.

COVID-19

During state of emergency, user also agrees with these terms: https://presto.lv/en/covid-19-actual-information.

Last modified: June 20, 2022
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